FAQ

1. Do you accept returns on your products?

Yes, we accept returns. You can request a return within 30 days of receiving your item. Please ensure the product is unused and in its original packaging. Return shipping costs are the responsibility of the customer. For more details, please refer to our Return Policy page.

2. Can I change or cancel my order?

We will do our best to accommodate any changes or cancellations, but due to our fast processing system, it is usually not possible to modify or cancel orders once they have been placed. If you need to make any changes, please contact our customer service team as soon as possible, and we will try to assist you.

3. Do you offer international shipping?

Yes, we offer international shipping. We work with reliable international carriers to ensure your products are delivered safely. Shipping fees and delivery times may vary based on your location and selected shipping method. You can view the exact shipping costs and estimated delivery time at checkout.

4. When will my order be shipped?

Generally, we ship orders within 1-2 business days after they are placed. Once your order is shipped, you will receive an email with tracking information so you can monitor the status of your delivery. If there are any delays, we will notify you promptly.

5. Do your products come with a quality guarantee?

Yes, all of our products go through strict quality checks. If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving the product, and we will assist you with a return or exchange.